Working at Parachute

We are a best-in-class Managed IT Company. Our team implements IT solutions that address business needs and create better connections between technology and end-users. We do this through purposeful design, exceptional client service, meaningful team member relationships, and the desire to always be improving.

People and their relationship with technology are why we formed Parachute. We take a people-first approach across the board – with clients and our employees – because, in the bigger picture, it’s more important to build relationships than increase margins. Giving our clients a remarkable experience makes all of this worthwhile.

IT Company San Francisco Bay Area and Sacramento Valley - award winning MSP

Our Approach

Our customers look to us to remove barriers for their success. It’s our job to understand where our clients want to be, not just where they are today.

Maintaining our all-encompassing attention to detail, as well as processes and procedures for a high level of efficiency and performance, is paramount in everything we do.

We practice what we recommend to our clients by investing capital, time, and resources into ourinternal security infrastructure and training.

Our Expectations

What Our Team Members are Saying

IT Company San Francisco Bay Area and Sacramento Valley

“Why do I love working at Parachute? No egos, no politics, no gossip. After more than 20 years in the IT industry, this is a first for me. Everyone is dedicated to the mission and shares the same vision. The lack of negativity truly creates a family environment where everybody is there for each other. It is always changing — always evolving — and I get front row seats helping companies expand their IT infrastructures into the 21st century. Every day is different, and it is a constant adventure.”

  • - Matt

    Team Member Since 2015

In my 20+ years in the industry, I’ve never experienced a company with such a close-knit environment. The management team is involved, proactive, and every employee knows they have the rest of the company at their back. Having been here for 5 years, I haven’t just advanced my career. I’ve had the opportunity to interact with a team of exceptional engineers who support each other and a management team that pulls out all the stops to look out for their employees. This supportive culture has created a workplace where employees can learn, thrive, and build on their experience. I think that’s important when building a world-class team that can provide stellar customer service to clients. You don’t find this family type atmosphere just anywhere. I’m in it for the long haul.

  • - Brett

    Team Member Since 2015
IT Company San Francisco Bay Area and Sacramento Valley
IT Company San Francisco Bay Area and Sacramento Valley

Working at Parachute has been the best professional work experience of my career. The Parachute team is friendly and supportive of each other and encourages your thoughts about all parts of the business. Transparency is a core value, and the Parachute team lives by it every day. It has been a great experience working with different clients and implementing technologies that meet their business objectives. I know that my work has made an impact for Parachute and its growth.

  • - Vincent

    Team Member Since 2017

When I applied to work for Parachute, I was unfamiliar with the term “MSP,” having worked only within single enterprise environments. I have been working here for 5 years now and am very glad I made the transition. Both are challenging and with plenty of opportunities for learning. The difference for me is that at Parachute, these do not come at the cost of a healthy work/life balance. The management team here has always gone above and beyond any other companies I’ve worked for to provide balance.

  • - John

    Team Member Since 2015
IT Company San Francisco Bay Area and Sacramento Valley

What we like:

Excellent IT documentation

Craft Beer and Microbrews

Learning our clients’ businesses

Brand new computers

Implementing best-in-class IT

Exceeding expectations

Trail mix and sparkling water

Earning the trust of end-users

A witty sense of humor

Positive client reviews 


What we don't like:


Big egos

Equipment delays

Power outages

Sacrificing quality 

Cheesy hold music 

Poor communication

‘Password’ 123 as a password

Unreasonable deadlines

Routers

A lack of vision and planning

  • Our Mission

    Parachute enables businesses to scale and achieve greater operational maturity.

  • Our Vision

    We are an essential contributor to the achievement of our clients’ strategy and legacy.

Our Values

Transparent TRANSPARENCY through proactive communication with patience, empathy, and respect. Operate with ACCOUNTABILITY ACCOUNTABLE by meeting deliverables with professional and personable interactions guided by process and procedure. Hold ourselves COMMITTMENT COMMITMENT to accelerating our clients’ success by being responsive, taking the initiative to deliver solutions, and pursuing continuous improvement. Demonstrate TEAMWORK TEAMWORK by cultivating a positive and collaborative culture that inspires personal development and fosters professional growth. Promote

Careers at Parachute

Like what you’ve read so far?

  • Senior Microsoft Azure Cloud Administrator

    San Francisco

  • July 30, 2020
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  • Service Desk Engineer

    San Francisco

  • July 30, 2020
  • Part Time
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  • Technical Account Manager

    San Francisco

  • July 30, 2020
  • Full Time
  • JOB DESCRIPTION
If your resume is a good fit for an opening, you may participate in our 6-stage hiring process, which includes the following:
  • Phone interview
  • 2nd phone interview with the direct manager
  • In-person interview with our leadership team
  • In-person technical skills assessment and communication exam
  • Reference checks
  • Background check

Thank you for your interest in Parachute.