Trusted IT Consulting Firm
People Process and Product
At Parachute, we are all about people (our Parachute team members and our clients), our process (based on tried-and-true best practices), and our product. Our product is the comprehensive IT infrastructure that we monitor, manage, and maintain for our clients. This creates very long-term, happy relationships with our clients.
We believe in consistent onsite support and a fully staffed help desk with personable, professional, and highly skilled engineers. We have built out our IT infrastructure in order to build out and thoroughly support yours. This is how we make technology a strategic asset for your company. We align technology to your needs and growth goals because this is our passion. Then we monitor and proactively manage everything so your focus is on revenue. You receive CTO-level meetings and comprehensive reports, which help you make more informed, better decisions.
Parachute provides our clients with the competitive edge they need to stay in close contact with their clients and make their team as efficient as possible. Our experienced engineers work with you to develop a cohesive technology support plan specifically designed to move your business forward and keep you ahead of the curve. Our fully staffed Network Operations Center (Command Center) provides proactive monitoring services, remote support, customized computer and server build-outs, procurement management, and ongoing maintenance services.
Our team conducts frequent audits of your systems. The comprehensive reporting capabilities that we bring to your business will enable you to make more informed decisions about your technology. We keep documentation and security levels current, create procedures, and automate processes. We routinely make recommendations for improvement based on your specific needs, budget and preferences.
Working with Parachute’s Managed IT Services, you will experience:
- A quick, friendly and reliable response to every request and question
- Always-on monitoring of your entire infrastructure
- Network and security reports
- Consistent communication with your very own CTO
- Continuous business improvement with strategic guidance and consultancy for optimizing your IT infrastructure including business case preparation and upgrade planning.