Meet the Team Behind Best-In-Class Managed IT Services

Flexible enough to provide versatile solutions, and powerful enough to take care of all your critical needs when it matters the most, we are the IT partner for companies on the move. We assign a team of experts specific to your needs. It’s like having your own, specialized IT department.

Our customers look to us to remove barriers for their success. It’s our job to understand where our clients want to be, not just where they are today. The result is lasting relationships forged through award-winning performance and trust.

IT Service Management San Francisco Bay Area and Sacramento Valley: Ashley Lukehart
Ashley Lukehart

Co-Owner

“It is amazing what a company can accomplish when a supportive IT partner and the right technology is in place. Knowing that our clients can meet their full potential with properly managed IT systems is very rewarding. Our team is proud of the personable, proactive, and strategic IT services we deliver.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Elmo Taddeo
Elmo Taddeo

CEO and Co-Owner

“Trust and loyalty have been the foundation of Parachute since our inception. I take great pride in witnessing the development and cultivation of our client relationships, building this credibility over time. It is the cornerstone of everything we do and every interaction we have with our clients.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Mark
Mark

Chief Operating Officer

“My team has a passion for the ‘white-glove’ approach to customer service. This is how we hire, this is how we deliver, and this is how we exceed expectations.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Ronald
Ronald

General Manager, Sacramento

“It is very rewarding to be a part of Parachute’s professional team that successfully collaborates daily to provide our SMB clients with enterprise level IT solutions.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Patrick
Patrick

Director, Technical Account Management

“I love understanding and translating our clients’ business needs into technology solutions that our amazing team can deliver and support.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Don
Don

Project Director

“It has always been my aim to provide a solution that simply works, enabling clients to perform at their best. At Parachute, we collectively share in this pursuit.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Erin
Erin

Director of Human Resources

“I am proud to be part of such a people-first organization; not only with our team members but also with our clients, who we call our partners.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Andrew
Andrew

Manager, Onsite Engineers

“Hands on leadership and an exceptional team enable us to deliver creative, yet tied-and-true, IT solutions to meet the changing technology and security needs of our diverse clientele.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Nick
Nick

Service Desk Manager

“It’s refreshing to be part of a motivated team that truly cares about clients. We have the resources to properly manage any IT infrastructure and communication lines are always open.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Bob
Bob

Director of Finance

“I enjoy being part of a company where every effort is made to hire and retain talented, friendly, and highly trained people that meet or exceed our clients’ IT needs and service expectations.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Masun
Masun

Senior Engineer, IT Projects

“Parachute is dedicated to exceptional IT project scoping, testing, implementation, and follow-through. This attention to detail and time investment sets our clients up for success and builds trust.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Patricio
Patricio

Senior Engineer

“The longevity of both our clients and our team members is impressive and the main reason why I joined Parachute. I’m proud to be part of a this group.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Eric
Eric

Senior Engineer, IT Projects

“The team environment at Parachute is top-notch and very supportive. I appreciate that Parachute is so upfront with their clients and everyone is always clear about expectations.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Matt
Matt

Senior Engineer, IT Security

“Working with Parachute has given me the opportunity to help businesses succeed by designing our clients’ infrastructures in such a way that critical failures and security missteps are avoided.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Trey
Trey

Senior Apple Administrator

“I love leading Parachute’s Apple Ecosystem Management services focused on simplicity, security, and privacy. Our Zero Touch Deployment enables clients to get up and running quickly and efficiently.”

IT Service Management San Francisco Bay Area and Sacramento Valley: John
John

Senior Systems Administrator

“Helping our clients reach the balance where their IT systems are a silent partner, quietly performing critical tasks, and allowing them to focus on core functions and goals, is very rewarding to me.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Vincent
Vincent

Technical Account Manager

“Supported by our customer-focused culture, I am committed to actively listening to our clients’ goals and recommending technology solutions that will meet business needs and exceed expectations.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Jason
Jason

Technical Account Manager

“Our clients know they can count on us to completely own IT issues until resolution. We improve how people work together by helping businesses implement collaboration tools, standardization, and automation.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Tim
Tim

Technical Account Manager

“Parachute is an exciting place to work. We are always evolving, improving, looking ahead. I’m thrilled to be part of a dynamic team that cares about the long-term well-being of our clients.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Brett
Brett

Onsite IT Engineer

“Businesses need technical support that keeps the company culture and the human element in mind. Being in IT is about helping people get along with the technology they need to perform well.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Gilmar
Gilmar

Onsite IT Engineer

“Technology is constantly changing and improving. With Parachute, I am able to not only use my IT knowledge and experience, but I get a chance to build upon those skills.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Patrick M
Patrick

Onsite IT Engineer

“Resolving issues while building meaningful, interpersonal relationships; my long-time career here at Parachute is about my end-users and their daily IT experience. We place care for the clients above all else.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Ben
Ben

Onsite IT Engineer

“I find satisfaction in providing our clients with exceptional service. I’m able to do that because Parachute provides the tools I need and an awesome team for collaboration.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Glenn
Glenn

Onsite IT Engineer

“It’s great to be part of an organization that treats its clients and employees as real people with real needs. Together, our team can solve the most complex challenges.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Gil
Gil

Onsite IT Engineer

“We have a management team that truly believes in acquiring the best talent available, which allows me to better serve our clients and be a part of their success daily.”

IT Service Management San Francisco Bay Area and Sacramento Valley: David
David

Service Desk Lead

“Parachute brings together a team that takes the time to fully understand our clients’ needs before producing a solution. We look for signs of change to ensure business continuity.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Wil
Wil

24/7 Service Desk Lead

“We are empowered to do right by the client in every situation and encouraged never to cut corners; it’s about quality and the end-result. Long-term relationships are the priority.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Mary

Service Desk Cordinator

“With my expertise in customer relations, I truly value that I am able to provide a high level of client support and satisfaction thanks to the tools, systems, and expectations at Parachute.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Paul
Paul

Service Desk Engineer

“There is always a process and procedure for things here, which enables our team to give the client a lot of attention and deliver services in a very consistent way.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Xavier
Xavier

Service Desk Engineer

“I’m proud to be part of a team with a wide range of technical knowledge and a proactive approach to IT. I love providing outstanding service that helps our clients thrive.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Gary
Gary

Service Desk Engineer

“Parachute supports many Mac-based companies, and I have the opportunity to focus on those particular clients, which I enjoy. We are passionate about managing Apple environments properly, in a best-in-class way.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Cyril
Cyril

Service Desk Engineer

“Our team helps our clients enhance their productivity and IT investments. I am proud to be part of a fast growing, dynamic, and diverse company that values both client and employee success.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Jafar
Jafar

Service Desk Engineer

“Everyone at Parachute has a strong penchant for going the extra mile for the clients, and engineers strive to go above and beyond to learn and share knowledge with each other.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Gerard
Gerard

Service Desk Engineer

“Here at Parachute, we are surrounded with positive attitudes, people, and culture. We are provided with excellent support in order to provide top service to our clients.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Team Member
Judy

Service Desk Engineer

“At Parachute, we work as a team and there is respect for one another. Management and colleagues are very supportive and they provide training and resources that greatly improves our competence.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Team Member
Elton

Service Desk Engineer

IT Service Management San Francisco Bay Area and Sacramento Valley: Paul N
Paul

Service Desk Engineer

“Working in the world of IT means constant change. I am grateful that my knowledge has increased to new heights, while working with a great team, and making our clients happy.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Rechelle
Rechelle

Finance Assistant

“The support and encouragement I receive from my managers and coworkers gives me reason to put in my best efforts. It is a blessing to work with a profoundly experienced team.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Team Member

Service Desk Engineer

“I am blessed to be part of Parachute and a great team with diverse technical knowledge and experiences. From daily operations to achieving short and long term goals, I feel fully supported.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Team Member
Wilby

Service Desk Engineer

“I like the diversity and idea sharing of this team. I’m excited to learn and contribute more to this organization. Parachute’s clients are appreciative of the work we do, which feels great.”

IT Service Management San Francisco Bay Area and Sacramento Valley: Michael
Michael

Procurement Manager

“Acquiring the best equipment possible ensures our clients have the right experience. As your IT Partner, we coach you through all of this so that the investment results in value.”

Speak with a local
team member today!