Testimonials From Some of Our Managed IT Services Clients

Dan Nguyen-Tan, Chief Operating Officer PUBLIC Bikes
“Parachute has been a tremendous partner for our company, implementing IT infrastructure and services for our office and warehouse moves to new locations, supporting the opening of new retail stores, and saving us thousands each year on an Office 365 consolidation. The team is always personable, reliable, and professional. I no longer have to think about our IT infrastructure as I know Parachute is looking out for our best interests and helping to scale our business. Whenever we need IT assistance and direction, Parachute is readily available. We’re thankful we chose Parachute.”

Client since April, 2015 PUBLIC Bikes is a design-oriented, direct-to-consumer city bicycle and gear company based in San Francisco.
Dr. Brian Yang, Dr. Michael Chan, Dr. Kirsten Rittenbach SF Oral Surgery
“The technology advice we have received from Parachute has been crucial to our firm. The IT relocations services were top notch. This team enables us to stay focused on our clients and never on IT issues. They have earned our trust.”

Client since November, 2015 SF Oral Surgery’s maxillofacial surgeons specialize in wisdom tooth extraction, dental implant surgery, and tissue grafting.
Jason Tanko, Founder & President Tanko Lighting
“We came to Parachute at a time where "winging it" with minimal formal infrastructure finally came back to bite us - hard. They helped us get established on a true server system and the next year, were absolutely instrumental in our move to a new building. We are now enjoying a very stable setup and a great relationship with the crew over at Parachute. They're responsive and pleasant to deal with whenever a need arises.”

Client since December, 2014 Tanko Lighting is a manufacturer and professional services provider for street lighting and outdoor lighting projects.
Bill McCalphon, CEO Imprint Capital
“Our biggest concern used to be network security. Parachute surpassed our expectation with that and has helped us become an institutional quality firm, and fully compliant with the SEC. Of my accomplishments here, bringing on Parachute is at the top of the list.”

Client since April, 2013 Imprint Capital is a registered investment advisory firm.
Craig Johnson, CEO Clipper Controls
“Ever since engaging Parachute to be our IT department, we are much more confident in our network security and reliability. Their Service Desk team and ticketing system has taken a huge load off of me, and gets issues resolved fast for our crew members. The bottom line is that Parachute has been a major efficiency boost for us.”

Client since January, 2009 Clipper Controls represents manufacturers specializing in industrial instrumentation, process automation, and environmental monitoring equipment.
Kim Clancy, CEO Hampton O’Bannon Partners, LLC
“The Parachute co-founders are invested in the success of the company and hire with client satisfaction in mind. Everyone I have interacted with is friendly, responsive, knowledgeable, empathetic, and resourceful. The team has guided and assisted me with all procurement needs of my growing firm. Whenever Parachute staff are in my office they readily blend in and feel like part of my team. I whole-heartedly recommend Parachute for managed IT services.”

Client since March, 2010 Hampton O’Bannon Partners, LLC is an executive search firm helping CEOs diversify their Board of Directors.
Kiernan McGuire, COO Drip Drop, Inc.
“A key differentiator of Parachute is that they actively create a trusting partnership. This is accomplished through transparency, exceptional client service, and open communication. My dedicated vCIO makes proactive recommendations in person on a regular basis. They care. We interviewed many firms and we are so happy we invested with Parachute – they are a first class company.”

Client since March, 2015 Drip Drop is a hydration product company
John Hinman, Managing Partner Hinman & Carmichael, LLP
“It was through a great deal of due diligence that we found and hired Parachute. Our expectations are very high and Parachute delivers. We have a reliable and responsive IT department through their services. They are our trusted advisors.”

Client since April, 2013 Hinman & Carmichael specialize in the laws related to the production, distribution and sale of alcoholic beverages.
Steve Hazelton, CEO Newton Software
"If you don’t want to worry about IT anymore, go with Parachute. They are responsive and professional when dealing with technical issues, and big projects are well-planned and executed flawlessly. When Newton relocated offices, we were up and running the very next day—zero downtime. This is how an MSP should work.”

Client since January, 2015 Newton Software is an applicant software tracking system designed to increase recruiting productivity.
Ben Chau, IT Director NextGen Climate
“Parachute has been with us since the very beginning of our formation. The team has provided the processes and procedures as well as technical leadership needed to scale and grow our organization. With exceptional technical skill, they have addressed our organization’s high security needs. They are a trusted partner who truly cares about our team and our success.”

Client since March, 2013 NGC is a non-partisan organization focused on bringing climate change to the forefront of American politics and was founded by investor and philanthropist Tom Steyer.
Rob Kashian, Principal Retail West, Inc.
“The Parachute team has optimized our IT environment so we can focus on our clients needs and not get slowed down with IT headaches. The team has always gone above and beyond with our technology projects and are always attentive.”

Client since June, 2014 Retail West, Inc. provides retail location searches, consulting, and investment services.
Jim Sutton, Managing Partner The Sutton Law Firm
“Parachute is unique among IT service firms, because their communication skills are as strong as their knowledge of computer issues. The team is proactive, consistent, and timely – our firm could not do what we do without them.”

Client since January, 2006 The Sutton Law Firm specializes in political and election law and litigation.
Dr. Olivia Lynch, Executive Director and Principal Thomas Edison Charter Academy
“Parachute saved the day when we needed them most. IT projects have been performed on time and with exceptional care and consideration of our work flow and security needs. They are a trusted part of our school, always putting the technology needs of our students first.”

Client since March, 2015
Craig Johnson, CTO Motive Medical Intelligence
“Parachute has provided high quality IT service to our company. The team has been responsive, professional, and have regularly gone above and beyond expectations to satisfy our needs. I appreciate both their technical expertise and their ability to communicate with Motive’s staff on all levels.”

Client since November 2003 Motive integrates medical expertise, workflow systems and IT-enabled products needed to make knowledge actionable in healthcare.
Matt Powell, President SFBay Financial
“Parachute has been a crutch for me to lean on with the expansion of my company. With their proactive approach and exceptional consultation, IT is the only part of my business I no longer have to think or worry about.”

Client since April, 2013 SFBay Financial is a full service financial management firm.
Justine Hebron,Project Manager and Adele Axness, Ops Coordinator | Next Generation
“Parachute has thought through all of the issues a growing organization has to take into consideration, such as extensive security and mobility. We couldn’t be happier with the service. Parachute is part of our family and we absolutely love the partnership we have developed with them over the years.”

Client since June, 2012 Next Generation is a non-profit organization promoting solutions for climate change and diminished prospects for children and families.
Krista Mitzel, Managing Partner The Mitzel Group, LLP
“The technology advice we have received from Parachute has been crucial to our firm. The IT relocations services were top notch. This team enables us to stay focused on our clients and never on IT issues. They have earned our trust.”

Client since June, 2014 The Mitzel Group is an employment and corporate law practice focused on risk management.
Stephen Cohen, M.A., D.D.S., FICD, FACD Cohen Endodontics
“Parachute has always been a wonderful partner for my endodontic practice. Because our practice is completely digitized, we cannot afford to be “down” with Internet or application problems at any time. When we have had digital challenges (everyone encounters these from time-to-time), Parachute is immediately responsive, even nights and weekends. The team is friendly, professional and efficient—thank goodness! Not once have I ever been disappointed by Parachute, so I give them a 5-Star rating.”

Client since October, 2003 Dr. Cohen is a Diplomate with the American Board of Endodontics and one of the foremost endodontics in the world.
Barbara Kassoff, President Women Impacting Public Policy
“The care and detail Parachute has put into our network design is exceptional. Our computer network just works the way it should; allowing us to focus on more important issues.”

Client since February, 2014 WIPP is a public policy organization that advocates for women-owned businesses.
Patrick Teixeira, President Abilene Partners, LLC
“Parachute has been a key partner for both my clients and my firm. They are more then just another professional services vendor, they are a trusted and priceless partner.”

Client since January, 2011 Abilene Partners specializes in implementing and managing outsourced accounting solutions.
Mark Erman, COO Dynamighty
“Network access is mission critical to Dynamighty, and we are very particular about how our network is maintained and supported. Parachute has proven to be highly skilled, professional, responsive and has provided us with exceptional IT Service. I sleep better at night knowing they are always here when we need them.”

Client since July, 2013 Dynamighty was founded by a group of industry veterans committed to creating distinctive games.